Report a Lost/Stolen Card
Domestic:
International:
These numbers are solely for calling in any lost/stolen cards 24 hours/day, 7 days/week. It is best to contact the bank during normal business hours.
Reach Our Fraud Center
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All fraud phone calls will come from this number. We highly recommend that you create a contact for "FFBT Fraud Center" using the above information. That way, when/if you receive a call, you will know it is not a scam. Your promptness in answering these calls helps us in the fight against fraud!
- Any text messages sent will come from the short code 96923.
File a Dispute
- The dispute phone line is open Monday - Friday, 7:00 AM - 6:00 PM MST. If you're calling after hours, leave a voicemail and your call will be returned by the next business day.
Activate your Debit Mastercard®
Or to reset your PIN:
To ensure a smooth process, you will need to begin the call from a phone number we have on file. If you do not, you will be required to enter additional information to verify your identity.
Rooted in Adventure Sweepstakes
Giving our valued customers a chance to win an unforgettable experience.
From 5/1/26 – 7/31/26, each eligible purchase you make using your First Federal Bank & Trust debit Mastercard® earns one (1) entry for the chance to win a Grand Prize trip for two (2) or up to a $1,000 Mastercard Prepaid® card.
The more you use your card, the more entries you’ll receive.
Instant Issue
We can instantly issue and activate new or replacement cards at our full-service branches. Your new card will be activated and ready to use immediately.
Personal and business debit cards, HSA debit cards and ATM cards are all part of the Instant Issue program. Your account must be in good standing and current identification is required to get a new card.
ATM Fee Refunds
We reimburse ATM fees for our customers up to $10/month. Fees will be refunded to your account automatically. No receipts required. Use MoneyPass® ATMs nationwide without paying a surcharge.
Mastercard Guide to Benefits
View and download your Guide to Benefits:
For a physical copy of the Mastercard Guide to Benefits, please visit one of our branches:
Wyoming
671 Illinois St, Sheridan, WY 82801
Montana
645 Henry Chapple St, Billings, MT 59106