Careers

Proudly serving our customers since 1935.

Interested in joining our team of banking professionals?

We offer a competitive salary and comprehensive benefit packages including paid time off, 401(k) matching retirement plan, health insurance and educational assistance.

Operations Specialist Full-time (Sheridan WY)

Experience: 6 months to 2 years of similar or related experience.


Education/ Certifications/ Licenses: High school education or GED


Wage/Salary: Based on experience


Major Duties and Responsibilities

• Process ACH, in-clearing check and Debit/ATM card, and loan exception items
• Process return deposit items and ACH stop payments
• Review departmental reports as directed by the Operations Manager
• Complete check image linking daily
• Review bank issued checks against check recon report and prepare for scanning
• Receive and Originate Fed Adjustments
• Complete Operations reports as outlined in the Schedule of Duties
• Set-up ACH Originators
• ACH Origination – limit changes, general assistance – client facing and back end
• Business Online Banking – general assistance – client facing and back end
• Merchant Remote Deposit Capture (MRDC) – set up and general assistance – client facing and back end
• Fraud cases – general assistance – client facing and back end
• Print and mail daily, weekly and monthly notices and letters (Gold Event Letters)
• Completed address changes
• Research returned mail issues
• Savings Bond Processing
• Print Check Copies using bank programs
• Garnishments and Tax Levies
• Provide some backup to Retail Operations Manager as needed
• Provide backup to Operations Assistant – new account reports, document scanning as needed
• Provide some backup to Personal Bankers – basic new accounts, debit cards, any other duties as assigned

Must provide exceptional customer service and comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Teller Full-time (Sheridan WY)


Experience: 6 months to 2 years of similar or related experience, including preparatory experience. Cash handling and customer service experience is strongly preferred.


Education/ Certifications/ Licenses: High school education or GED


Wage/Salary: Based on experience


Major Duties and Responsibilities


• Complies with all bank policies and regulations
• Receives checks and cash for deposit or cashing, verifies amount, and examines checks for endorsements, signatures and date issued
• Processes withdrawals, transfers, general ledger transactions, wire transactions, credit card transactions, stop payment requests, check orders, customer statements, and research requests
• Assists customers with Online banking
• Enter customer transactions into computer for record-keeping and issue customer receipts
• Prepare and process daily checks
• Roll and wrap coin
• Count coin for the vault balancing
• Balance currency, coin, checks, and all teller transactions and compare totals to computer totals
• Prepares currency and fills out cash slip for selling cash to vault teller
• Reports all cash off-ages to Teller Supervisor
• Sales/cross sell products; explain, promote, and sell products and services such as debit cards and cashier’s checks
• Process night depository transactions
• Process address changes, file documents, mail notices, send/receive faxes, answer telephone calls, process e-mail statement requests
• Process loan payments
• Scan and verify deposit documents scanning software
• Process daily checks through Branch Capture
• Issue and activate PIN for ATM and Debit Cards
• Provide customers access to safe deposit boxes
• Work in Call center as scheduled
• Provide phone backup


Must provide exceptional customer service and comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Please send resume to:

Kay Roush, Senior Vice President

kroush@efirstfederal.com

671 Illinois Street, Sheridan, WY 82801

We are an an Equal Opportunity Employer /Affirmative Action Employer providing equal employment opportunities to all qualified applications regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.